Shipping

At Laneway Home, we aim to get your order to you as quickly and safely as possible.

Order Dispatch & Tracking

Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. If you do not receive this email, please check your Junk or Spam folder. If you still cannot find it, contact us at hello@lanewayhome.nz for assistance.

Shipping Rates & Delivery Times

We ship all orders via New Zealand Post with track and trace. Orders are dispatched Monday to Friday.

• Urban Delivery: $8
• Rural Delivery: $12 (please allow additional time for rural deliveries)
• Oversized Items: Some products may incur an oversized shipping surcharge of $10 or $20 nationwide, including rural addresses. If applicable, this will be clearly stated on the product page.
• Large/Heavy Furniture: Shipping costs for large or heavy furniture will be calculated on a case-by-case basis. We will contact you with a quote before processing your order.

Estimated Delivery Timeframes:

• Standard Delivery: 2–6 working days
• Rural Delivery: Please allow an additional few days

Additional Shipping Information

• Signature Optional: You may choose to have your parcel delivered with or without a signature.
• No PO Boxes: We do not ship to PO Boxes—please provide a physical address for delivery.
• No International Shipping: At this time, we only ship within New Zealand.

If you have any questions regarding shipping, feel free to reach out to us at hello@lanewayhome.nz.